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FAQ

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Trial & billing

How does the free trial work?

You get full access to the Home Workout Membership for 7 days and pay $0 today. If you love it, do nothing — your membership continues at $20/month. If it's not for you, cancel from your account before day 8 and you won't be charged anything.

Can I cancel from my account?

Yes — log in, go to your account settings and cancel. No phone calls, no "retention specialists," no guilt trips.

Can I get a refund?

Memberships are non-refundable once workouts have begun, because the content is digital and instantly accessible. That's exactly why the free week exists: test everything — the workouts, the format, the vibe — before a single dollar leaves your account.

What do the longer plans cost?

The monthly plan is $20/month after your free week. If you'd rather pay once, 6 months is $110 (save $10) and 12 months is $205 (save $35). Prepaid plans begin immediately and are billed once.

Workouts & fitness levels

I'm a complete beginner — will I keep up?

Yes. Every movement has an easier version shown on screen for the entire workout, and you can pause whenever you need. Plenty of members started after years away from exercise and worked their way up.

Do you have low-impact options?

The home workouts include easier alternatives for each movement, which are lower impact. If you can't do jumping exercises, follow the modified version shown on screen.

How long are the workouts?

Home workouts are about 35 minutes, five days a week. Boxing workouts are about 45 minutes.

Are the workouts only for women?

The community is mostly women and the coaching is built with women in mind, but anyone can do the workouts — they're not restricted by gender or athletic level.

Is there a community I can lean on?

Yes — challenge members join a private WhatsApp group where you can message anytime, and Laiba replies daily. Questions about a movement, a rough week, a win you want to share — that's what it's there for.

What if I miss a few days?

Nothing resets. You resume exactly where you left off. Missing days is part of real life, not a reason to start over.

Equipment & access

Do I need any equipment?

Not for the Home Workout Membership — it's fully bodyweight-based. A skipping rope is optional, and every rope section always shows a no-rope alternative. The Boxing add-on needs a skipping rope and 1 lb hand weights.

Can I join from outside Canada?

Yes — members train from all over the world. All you need is an internet connection and a screen.

What devices can I use?

Phone, tablet or laptop — anything with a browser. Prop it up wherever you're working out and press play.

Prizes & progress photos

How do I win the cash prizes?

Take progress photos at the beginning and end of your program and send them to [email protected], allowing us to repost them on our socials to enter. Winners are chosen from verified submissions.

Do I have to submit photos?

No — photos are only for members who want to enter the prize draws. Your membership works exactly the same without them.

Will my photos be posted publicly?

Never without your permission. Prize entries include consent to repost, but that consent is always yours to give.

Are the before-and-after photos real?

Yes. Every submission is vetted by Laiba, and members hold a dated sign in their photos so timelines can't be faked. Anything that looks doctored gets no prize and no post.

Support

How do I get help with my account or a technical issue?

Email [email protected] — we reply within a day. You can also reach out on Instagram (@builtwithlaiba).

How much weight will I lose?

Honestly? No one can promise you a number, and you should be suspicious of anyone who does. Results depend on your consistency, nutrition and starting point. What we can promise is a plan that's easy to follow and a coach who shows up every day you do.

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